1 About Us & These Terms
SellerPartnerr is an ecommerce growth agency operated by Avyan Ventures, Pune, Maharashtra, India (“we”, “us”). These Terms apply to your use of sellerpartnerr.com and to every service we provide to you. Where a written proposal, scope, quotation or invoice agreed with you for a specific engagement (an “Order”) conflicts with these Terms, the Order prevails for that engagement.
2 Eligibility
You must be at least 18 years old and capable of forming a legally binding contract under the Indian Contract Act, 1872. If you engage us on behalf of a business, you confirm that you are authorised to bind that business to these Terms.
3 Our Services
We provide the following services, individually or in combination, as set out in your Order:
- Marketplace account management and advertising on Amazon, Flipkart and Meesho, including listings, catalogue, account health and ads.
- Quick commerce onboarding and growth on platforms such as Blinkit, Zepto and Instamart.
- Website development (Shopify stores and custom builds) and mobile app development.
- Performance advertising on Amazon, Google and Meta (Facebook and Instagram).
- Google SEO for your website.
- Audits, growth plans and retainer engagements.
The free Product Research tool on our website provides information only (see Section 11).
4 Engagement & Onboarding
- Each engagement starts once the Order is agreed and any advance payment stated in it is received.
- You agree to provide accurate information and, on time, the access, documents (such as GST and brand documents), content and approvals we need. Timelines move by any delay in receiving them.
- Work outside the agreed scope is quoted separately before we start it.
5 Your Accounts, Data & Access
You own your seller, advertising, website, hosting and platform accounts, their logins and their data at all times. We work on them as an authorised user with the access you grant, and you may revoke that access at any time. Your use of each marketplace and platform remains subject to its own terms and policies. We are not affiliated with, endorsed by, or acting as an agent of any marketplace or platform unless expressly stated.
6 Fees, Payment & Taxes
- Fees are as shown on our price list or in your Order, in Indian Rupees.
- Monthly services are billed in advance for each month. One-time projects, such as website builds, are payable on the schedule stated in the Order.
- GST is charged on all fees as applicable.
- Advertising spend is not included in our fees. It is billed by, and paid by you directly to, the advertising platform.
- Third-party costs such as domains, themes, apps, hosting, payment gateways and government or platform fees are paid by you unless the Order says otherwise.
- Promotional offers (for example, a free month on a prepaid plan) apply only as stated at the time of purchase.
- If an invoice is unpaid when due, we may pause work until it is settled.
7 Term, Renewal & Cancellation
Monthly service plans run for an initial term of three (3) months and then continue month to month. After the initial term, either party may end a plan with thirty (30) days’ written notice. Retainers follow the same rule unless the Order states otherwise. Refunds are governed by our Refund Policy.
8 Results
Marketplaces, advertising platforms and quick commerce category teams control approvals, rankings, policies and timelines, and results depend on factors outside our control such as pricing, stock, product quality and market demand. We work with professional skill and care, but we do not guarantee any particular sales, ranking, ROAS, approval or timeline.
9 Content & Intellectual Property
- You keep ownership of your brand, trademarks, product content and data, and you grant us a licence to use them only to provide the services.
- Deliverables made specifically for you, such as website code and designs, listings, creatives and reports, pass to you once the related fees are paid in full.
- We keep ownership of our pre-existing tools, templates, methods and know-how.
- We may show your brand name and a screenshot of work we built for you in our portfolio. You can ask us to remove it at any time by emailing support@sellerpartnerr.com.
10 Confidentiality
Each party will keep the other’s non-public business information confidential and use it only for the engagement, except where disclosure is required by law.
11 Our Website & Product Research Tool
Information on sellerpartnerr.com, including the Product Research tool, is general information based on data captured on the date shown and on estimates. It is not business, financial, tax or legal advice. Confirm fees, taxes and certification requirements with the relevant platform or a qualified professional before acting on it. You agree not to misuse the website, including by scraping, overloading, attempting unauthorised access, or uploading harmful code.
12 Third-Party Services
Our services rely on and link to third-party services such as marketplaces, Shopify, payment gateways, hosting providers and WhatsApp. We are not responsible for their content, policies, outages or practices, and your use of them is subject to their terms.
13 Limitation of Liability
To the maximum extent permitted by law, Avyan Ventures shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill, arising out of or relating to the services. Our total aggregate liability for any claim shall not exceed the fees you paid to us for the affected service in the three (3) months preceding the event giving rise to the claim.
14 Indemnity
You agree to indemnify and hold harmless Avyan Ventures and its partners and employees from any claims, damages, losses or expenses (including reasonable legal fees) arising from your products, your content, your use of the services, or your breach of these Terms or applicable law.
15 Suspension & Termination
We may suspend or end an engagement with notice if fees remain unpaid, if you breach these Terms, or if continuing would expose either party to legal or platform risk. Provisions that by their nature should survive termination, including payment obligations, intellectual property, confidentiality, limitation of liability and governing law, will survive.
16 Governing Law & Jurisdiction
These Terms are governed by the laws of India. The courts of Pune, Maharashtra shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the services.
17 Changes to These Terms
We may update these Terms from time to time. The “Effective Date” above shows the latest version. Changes do not alter the terms of an Order already agreed, unless both parties agree in writing.
18 Contact
Questions about these Terms may be sent to support@sellerpartnerr.com or to Avyan Ventures at the address below.
Contact Avyan Ventures · Office No. 5, Gagan Enclave, Bibwewadi–Kondhwa Rd., Market Yard, Pune – 411037, Maharashtra, India
Email: support@sellerpartnerr.com | Phone: +91 90751 12655 | Web: sellerpartnerr.com
This document is provided by Avyan Ventures for informational purposes. It is a template and not a substitute for advice from a qualified legal professional. Avyan Ventures recommends review by counsel before reliance.